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Outage - System Maintenanc​e - Printable Version

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Outage - System Maintenanc​e - webnetics - 12-10-13

Dear Valued Customer,

Date: 11/10/2013

An automatic software update to our firewall, failed to install correctly this morning. This in turn corrupted some system files. This then stopped a number of websites working correctly with php related software. We had tried to do a partial system re-install, which did not solve the problem. We were then forced to re-install the operating system and re-install the last system backups from today. Then at 14:16 the hard disk / controller failed, so we had to replace these and re-install the hardware.

The server is now working correctly. We would like to apologies for any Inconvenience caused and Thank you your patience.